Frequently Asked Questions

Web Hosting

  • What kind of Web Hosting plan do I need?

    In order to choose the best web guide you have to pay attention to the type of site you want to upload online. For simple presentation sites our package standard hosting hub is most suitable for your needs with very good quality at a great price.

    It also depends on whether you need a solution for e-commerce, other applications, how many users you expect to access your site, who is administrating your website and many more. If you already know what you need you can choose one of our web hosting packages. For higher performance you can also use virtual servers.

    When in doubt don’t hesitate to contact us on chat or via contact form. We will check out your necessities and help you right away. 

  • What does web hosting mean?

    The web hosting service allows both individuals and legal entities to have a website accessible on the Internet.

    Companies that provide such services equip customers with shared or dedicated technical resources of a server with Internet access so that the customer’s website is visible on the global Internet. A server is a powerful computer, which has the capacity to store and present the websites of multiple customers and has a very strong Internet connection, able to deliver requests from the browser or other systems.

    In addition to the storage space on the server, we provide you with other facilities, such as domains, email addresses, visitor reports, various scripts, and much more. 

  • I purchased a web hosting; what should I do now?

    The first thing you need to do is to upload the website online. You have everything that is needed to create 5 pages directly from the browser or any other web editor program but you can also hire a specialized company to do the job for you.

    You can access the customer section where you can visualize the active services and you can also configure everything you need: email addresses, databases, FTP accounts, subdomains, etc. 

  • How do I access the 30 days warranty?

    Simply create a support ticket with your request and we will take care of it. You don’t have to write down any specific reason.

    However, there are certain services to which we cannot return the money:

    domains/ here the payment is made for 1 or more years in advance and there is no return process at the level of the entire industry.
    Paid SSL certificates are issued for one year and cannot be returned 

  • When is the account activated?

    The account is activated when payments are registered in our systems.

    For payments by credit card or PayPal, it activates immediately, for payments by bank transfer, on the day the money enters our account. 

  • Why do I pay if I just want to test it?

    In order to be able to offer competitive services at an advantageous price, we must use automation, reduce cases of fraud, maintain the security of our systems. All these reasons make it necessary to create authorized accounts of existing entities really interested in our services.
    Without payment, we cannot validate the existence/ identity of a contract partner. Obviously, we have other automatic validation systems, but the safest is by payment. 

  • What offers can I choose?

    You can choose anything from the online store. Packages can be combined, if you do not find what you are looking for, you can contact us.

    We want you to be very satisfied with any of our services: domains, hosting, virtual servers with many variants between memory size and processors, dedicated server, SSL certificates, E-mail, Office 365, and many other adjacent products. 

Web Hosting 2

  • What kind of Web Hosting plan do I need?

    In order to choose the best web guide you have to pay attention to the type of site you want to upload online. For simple presentation sites our package standard hosting hub is most suitable for your needs with very good quality at a great price.

    It also depends on whether you need a solution for e-commerce, other applications, how many users you expect to access your site, who is administrating your website and many more. If you already know what you need you can choose one of our web hosting packages.

    For higher performance you can also use virtual servers.When in doubt don’t hesitate to contact us on chat or via contact form. We will check out your necessities and help you right away.