The New Outlook for Windows is a redesigned, web-based version of Outlook. It is available as a free app on Windows 11 (version 22H2 and later) and can also be installed on Windows 10. It looks different from the classic ribbon Outlook — if you see a traditional ribbon interface, follow the Outlook for Microsoft 365 / Outlook 2021 guide instead.
What you will need
- Your full email address (e.g. you@yourdomain.com)
- Your email password
- Your mail server hostname — find this in cPanel under Email Accounts → Connect Devices. It is typically mail.yourdomain.com.
Add the account
- Open the New Outlook app.
- Click the Settings gear icon in the top-right corner.
- Go to Accounts and click Add account.
- Type your full email address and click Continue.
- If automatic detection does not find your settings, choose IMAP when prompted to select an account type.
Enter the server settings
- Incoming mail (IMAP)
- Server: mail.yourdomain.com
- Port: 993
- Encryption: SSL/TLS
- Outgoing mail (SMTP)
- Server: mail.yourdomain.com
- Port: 465
- Encryption: SSL/TLS
Enter your password and click Continue. Once the account is verified it will appear in the left-hand sidebar.
Important note about mail routing
The New Outlook for Windows routes all email through Microsoft servers, even for third-party accounts. Your email credentials are stored with Microsoft. If keeping your email data off Microsoft infrastructure is a requirement, use the classic Outlook (Microsoft 365 or Outlook 2021) or Mozilla Thunderbird instead.
Troubleshooting
- If port 465 is rejected, try SMTP port 587 with STARTTLS.
- Verify the exact server hostname in cPanel: Email Accounts → Connect Devices.
