This guide applies to Outlook for Mac included with Microsoft 365 and standalone Outlook 2021 for Mac. The interface uses a menu bar rather than the Windows ribbon.

What you will need

• Your full email address (e.g. you@yourdomain.com)
• Your email password
• Your mail server hostname — find this in cPanel under Email Accounts → Connect Devices. It is typically mail.yourdomain.com.

Add the account

1. Open Outlook for Mac.
2. In the macOS menu bar at the top of the screen, click Outlook then Preferences (keyboard shortcut: Command + comma).
3. Click Accounts.
4. Click the + (plus) button in the lower-left corner of the Accounts window, then choose New Account.
5. Type your email address and click Continue.
6. If Outlook asks which provider to use, select IMAP/SMTP (not Exchange or Office 365).

Enter the server settings

• IMAP (incoming)
  • Server: mail.yourdomain.com
  • Port: 993
  • Use SSL: checked
  • Username: your full email address
• SMTP (outgoing)
  • Server: mail.yourdomain.com
  • Port: 465
  • Use SSL: checked
  • Username: your full email address

Enter your password, click Add Account, then close the Preferences window. Your inbox will begin syncing.

Troubleshooting

• Outlook for Mac may suggest signing in with Microsoft or detecting an Exchange server. Dismiss these prompts — TPC Hosting uses standard IMAP/SMTP, not Exchange.
• If port 465 is rejected, try SMTP port 587 with STARTTLS encryption.
• Confirm your server hostname in cPanel: Email Accounts → Connect Devices.